Cabinet to consider energy efficiency scheme to save taxpayer money 14th November 2025 Councillors will decide whether to give the green light to plans aimed at reducing carbon and energy costs across more public buildings. Earlier this year, Hull City Council was successful in securing £4,935,960 of funding from the latest round of the government’s Public Sector Decarbonisation Scheme, known as Salix 4. On Monday 24 November, the council’s […] Read more Environment News Regeneration 2030 Carbon Neutral Hull StrategyCllr Charles QuinnHull City HallHull GuildhallHull History CentreSalixWilson Centre
Hull parents can now register births at Longhill Family Hub 1st May 2024 Parents in Hull can now register the birth of their baby at the Longhill Family Hub in east Hull. Previously, parents have only been able to register a birth at the Hull Register Office, located in the Wilson Centre in Hull City Centre and the Priory Family Hub in west Hull. When a child is […] Read more Children and families News birth registrationChildren and familiesChildren and young peopleFamily hubsPauline TurnerWilson Centre
Hull’s Customer Service Centres and Citizens Advice to reopen for appointments 8th April 2021 The Wilson Centre, Bransholme and Orchard Park Customer Service Centres will reopen for appointments from Monday (12 April) for residents who are unable to have queries dealt with online or over the phone. Restrictions will be in place allowing a limited number of people into the buildings at any time, with social distancing measures in […] Read more Customer Services News BransholmeCitizens AdviceHull customer service centresOrchard ParkWilson Centre
Wilson Centre reopens next week 30th July 2020 Hull’s flagship customer service centre will reopen to the public on Tuesday 4 August. The city-centre based Wilson Centre will be available for residents who are unable to have queries dealt with online or over the phone. The Hull Citizens Advice service will also be available to see customers in person at the Wilson Centre […] Read more Customer Services News Citizens AdviceCouncillor Mike ThompsonWilson Centre
Coronavirus: Wilson Centre closed to customers 8th April 2020 The Wilson Centre has closed to the public to meet Government guidelines on coronavirus. Customers should instead visit www.hullcc.gov.uk, email info@hullcc.gov.uk or call 01482 300300. Those looking for help with issues relating to coronavirus should call 01482 300307. Anyone concerned about homelessness should call the Housing Options Team on 01482 612040 during office hours, or […] Read more Cancellations Coronavirus News Wilson Centre
Coronavirus: Hull Register Office puts new measures in place 23rd March 2020 Hull City Council is asking only those who have an appointment attend Hull Register Office in person to try to prevent the spread of coronavirus. The office at the Wilson Centre remains open at present. But, to protect the health and safety of customers and staff, the number of people permitted to attend appointments will […] Read more Closures Coronavirus Customer Services News Hull Register OfficeWilson Centre
Coronavirus: Changes to Citizens Advice Bureau in Hull and East Riding 23rd March 2020 Citizens Advice Bureaus in Hull and the East Riding will no longer carry out face-to-face services from tomorrow. It means the office in The Wilson Centre will be closed to the public. Offices in the East Riding including Beverley, Bridlington and Goole will also be closed. Advice will instead be available on 03444 111 444, […] Read more Closures Community and Living Coronavirus Customer Services News Citizens AdviceCoronavirusWilson Centre
Coronavirus: Two Hull customer services centres to close as staff redeployed to call centre 20th March 2020 Two Hull City Council customer service centres will close to the public on Monday. The Orchard Customer Service Centre and the Bransholme Customer Service Centre will be closed indefinitely to allow staff to be redeployed to the council’s call centre. The move will allow greater social distancing for staff and customers during the coronavirus crisis. […] Read more Closures Coronavirus Customer Services News Public Health Bransholme Customer Service CentreOrchard Customer Service CentreWilson Centre
See inside Hull’s Wilson Centre following major remodel 6th March 2020 Hull’s flagship customer service centre, the Wilson Centre, will reopen next week following a major remodel. On Monday, visitors to the centre in Alfred Gelder Street will be welcomed in a new meet-and-greet area created alongside online stations where customers can access vital council services. More than 30 self-service desks, alongside payment kiosks, a waiting […] Read more Customer Services News Citizens AdviceCouncillor Daren HaleHull City CouncilWilson Centre
Rough sleeper numbers in Hull down 31 per cent 6th March 2020 Hull has seen a 31 per cent decrease in the number of rough sleepers – bucking the national trend. Rough sleeper figures published by the Ministry for Housing, Communities and Local Government showed numbers in the city have fallen from 26 to 18 since the last count in 2018. Nationally, there was a nine per […] Read more Housing News Communities and Local GovernmentCouncillor John BlackEmmaushomelessnessHousingrough sleepingWilson Centre
Change is coming at Hull’s Wilson Centre 20th December 2019 Work to remodel the Wilson Centre will begin in January. Hull City Council’s flagship customer service centre in Alfred Gelder Street will see a meet-and-greet area created alongside new online stations where customers can access services. Cash kiosks, a waiting area and private interview rooms will also be added. The changes will also see the […] Read more Customer Services News Councillor Mike ThompsonHull City CouncilWilson Centre