Medication collection

Medically vulnerable advised not to go out to collect prescriptions

Delivery of medicines can be arranged for vulnerable people identified as at higher risk of serious illness from coronavirus.

Residents who fall into this category, and who have no friends or family who can collect a prescription for them, can contact the Hull Helpline and a volunteer will collect it from the pharmacy.

Councillor Hester Bridges, chair of the Hull Health and Wellbeing Board, said: “People who are medically vulnerable or self-isolating are advised not to go out to collect a prescription. If you do not have family, friends or neighbours who can collect a prescription for you, please contact the Hull Helpline who will be able to collect medicine on your behalf.”

Community Pharmacy Humber has been working with Hull Clinical Commissioning Group (CCG) and Hull City Council to agree a process for local volunteers, who are DBS checked, to collect and deliver medication on behalf of vulnerable people, via the helpline.

People should contact their GP to arrange their repeat prescription in the usual way.

The council has set up three hubs across the city, drawing on a network of 40 voluntary organisations, as well as partners including Hull Clinical Commissioning Group, Humberside Police and Humberside Fire and Rescue.

Dr Dan Roper, chair of NHS Hull CCG said: “We are very grateful to all those who have made this service possible, and particularly the volunteers who have really stepped up in this time of great need.”

People who would like help or advice can contact the council via an online form at or by calling the Hull Helpline on 01482 300307. It is open seven days a week from 9am to 5pm.

Tree Fellas with Sarah
NHS road markings outside Hull Royal Infirmary