With almost 23,000 homes to look after, the Council works hard to make sure they’re all safe, secure and well maintained. This includes checking them every five years with a home condition survey.
The surveys let us see if homes need improvements or repairs. They also mean we can plan for future costs of maintaining flats, houses and bungalows across the city.
So, what do you need to know if your home is chosen for a condition survey?
- You’ll receive a letter, followed by a phone call to make an appointment
- Visits take about 30-45 minutes. The surveyor will carry ID and respect your home and privacy
What does the surveyor do?
- Checks walls, floors, doors, windows, kitchens, bathrooms and ventilation
- Checks footpaths, gardens, brickwork, drainage and roof
- Looks for mould, damp or possible structural problems
- Takes photographs or makes notes
Help us to keep your home in good repair
Home condition surveys are not about how you live or how tidy your home is. They are to support long-term improvements for you, and communities right across the city. If you receive a letter to tell you your home is due a home condition survey, please make sure you’re available for the appointment, or get in touch if you need to change the date or time.
If you have any concerns about the survey, what it will involve, or who will visit your home, please contact us and we’ll do everything we can to help.