Hello everyone, I hope you’re all keeping well. There’s been quite a lot happening recently, so I wanted to share a quick update from the Tenants’ Forum — including news about changes to local services and repairs and surveys.
Firstly, I wanted to remind anyone who used Customer Services at the Bransholme Health Centre, that this service has now relocated and is no longer at that site. Instead, staff are offering face to face, Community Hub walk in support at several nearby community locations, including Bransholme Library on Goodhart Road, The Pennine on Pennine Way, Bodmin Road Church on Padstow Close, and the Alf Marshall Community Centre on Goodhart Road. You will find more about this in the Community Hub Update later on in this issue.
I also want to highlight the importance of allowing access for repairs and stock condition surveys. Although appointments can sometimes feel inconvenient, they are essential. These visits help the Council and maintenance teams identify issues early, plan long term improvements and ensure every home is safe, warm, and well maintained. The more accurate their understanding of housing conditions, the better they can target investment and support tenants effectively. If you receive an appointment letter, please try your best to allow access — it really does make a difference for you in the long term.
Finally, thank you to everyone who attends meetings, raises issues, and keeps discussions going. The Tenants’ Forum only works because of its members and the experiences you share. If you’d like to get involved you can find contact details on the back page, we’d be delighted to welcome you.
Until next time,
Maureen
Chair of the Tenants’ Forum.