Hull City Council is set to open its latest Community Hub in the east of the city.
Community Hubs are centres that see a number of different organisations and communities come together to provide a range of valuable services for residents, alongside Hull City Council.
Council advisors, with an expertise in key issues, attend each site on a regular basis to help residents deal with things such as housing enquiries, repairs, council tax, and other issues.
With the Hubs being located at the heart of the communities they serve, they help bring the services to the community, which cuts down on the need for residents to travel to get the help they need.
They also provide a place for those with specific needs, including financial constraints, health limitations and language barriers, to talk to people who understand those issues and can work in partnership with Hull City Council to get the support they need.
Eight Community Hubs currently operate across the city, including on Spring Bank, Hull Mosque and Islamic Centre, and Hull Minster.
The ninth Hub will open at the Eastmount Community Recreation Centre tomorrow, Thursday 30 November.
It will operate each Thursday from 1pm-4pm.
Councillor Jack Haines, Communities and Communications Portfolio Holder, said: “The Community Hubs across the city have been a real success, helping more people to help themselves, but also making sure Council staff are there to deal with more complex issues.
“The Hubs have been particularly good in allowing the council to help residents in sometimes difficult to reach communities, perhaps where English might not be their first language.
“The council is now trying to identify more new sites to work with even more local groups and organisations.”
Chris Nagy is a Hull City Council officer who works within the Community Hubs.
His regular attendance at them means he’s been able to build a connection with residents in those locations as he’s become a well-known face within local communities.
He said: “The Hubs are spaces where people can feel at ease to engage with the Council.
“They’re places where they feel okay to talk and feel a bit more relaxed, and we have lots of good outcomes.
“The range of people we see is right across the board, and we’re often dealing with problems that a phone call might not be able to solve.
“But we do also use the Hubs to help people help themselves, such as leading them in the right direction to solve more straightforward issues via Hull City Council’s digital channels.”
For more information on Community Hubs in Hull, visit Community hubs | Hull.
