Hull City Council reaffirms its commitment to delivering high quality and inclusive adult social care services following the publication of the Care Quality Commission’s (CQC) Local Authority Assessment.
Although the report rates Hull as ‘Requires Improvement’, with two areas where significant shortfalls were identified, the assessment also recognised important areas of strength, including our strong safeguarding arrangements, effective partnership working, and innovative approaches such as the Integrated Care Centre and Changing Futures Programme.
Councillor Linda Chambers, portfolio holder for adult services and public health, said: “I am pleased that the report highlights improvements to support carers and that there are no delays to carers assessments, and I am assured to see that the implementation of our Hull Autism strategy is already focussed on improving lives for neurodivergent people within the city.
“There is more work to do to ensure everyone is having a good experience and I am confident that we have the dedicated workforce to deliver the necessary improvements.”
Tracy Meyerhoff, Hull City Council’s Executive Director for Adult Social Care and Health said: “We fully accept the findings of the Care Quality Commission’s assessment, including that some residents have waited too long for assessments and reviews, and that we need to do more to support people to live healthier lives.
“We are absolutely focused on ensuring that every resident who needs care or support can access it in a timely and fair way. We are committed to ensuring people have choice and control over the support they receive – so it’s tailored to their individual needs, preferences, and aspirations, and truly reflects what matters most to people.
“Our goal is to deliver adult social care services that people in Hull can have complete confidence in – and we will continue to report openly on our progress as we make these improvements.
“We are already working with the CQC, sector support and the LGA to deliver the improvements required through the implementation of a detailed Improvement Plan that focuses on reducing waiting times, strengthening care planning, and improving people’s experience of our services.”
“The report highlights areas of strength and acknowledges the dedication of our staff and partners who work tirelessly every day to support people in Hull.
“We are determined to build on these strengths and use them as the foundation for further improvement.”
Hull City Council have been focussing on service improvement in recent months, including undertaking an ADASS Adult Social Care focussed Peer Challenge and continuing to monitor and assess our delivery against national standards through our ASCOF (Adult Social Care Outcomes Framework) measures, both of which present a more positive assessment of the Council’s overall performance.
